Listening to the people in our lives with attention and sympathy
is probably the best thing we can do for them, but it isnt
easy, for any type. Listening is a skill that must be learned and
practiced, and we can always get better at it.
To find out what makes a good listener, we asked people of all
the types, Who are the best listeners in your life?
and Who are the worst?
To find out what listening is like for the different types, we
asked people of all the types, What are your strengths as
a listener? and What are your challenges?
From their fascinating responses, we gathered useful techniques
for improving your listening skills, even when the speaker is confused,
emotional, challenging your values, saying things that arent
interesting to you, or saying things that are too interesting to
you. The people in your life will enjoy talking to you more after
you read this series, and youll find that listening to them
is a richer experience for you. Guaranteed!
When someone is describing events that made them feel
emotional, ask yourself the question: "What were they
feeling when this happened?"
Then it becomes easy to know what to say, the words are
right there..."How discouraging," "That sounds
frustrating," or "That must feel so unfair."
$4.50 (18 pages)
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